Yes, it’s personal.
We understand what you are going through. The reason we started Complete Healthcare Cambridge is to provide the best care possible to individuals and deliver it with passion.
Who are We?
Complete Healthcare Cambridge was established with one mission in mind: “To care for your loved ones as we would care for our own family.” Our goal is to treat every person with the respect and dignity they deserve, while deftly handling every detail of care with concern and attentiveness. We believe there is no one-size-fits-all approach to home care. That’s why we always customise our services to precisely match your exact care needs. Our home care assessment will help us create a care plan that focuses on the client’s needs and preferences. Our staff is always up to date with the latest caregiver training and education. This includes educational courses in areas such as safeguarding, home safety, fall prevention, meal preparation, and more.
Our Mission
Our primary focus is providing the best quality home care services for your loved ones. We achieve this by developing a close network of support between our caregivers, clients, client’s families, and all other care resources that may help improve the quality of care. A person’s health is fragile and is best improved when everyone is on board to provide the support they need. In doing so, Complete Healthcare Cambridge seeks to enhance your family member’s quality of life and give you the peace of mind you deserve.
What We Believe
We adhere to our principles at all times.
Kindness and Compassion
At all times, to act with kindness and compassion to provide the best quality of care.
Respect
At all times, by treating each client with dignity and sensitivity, no matter the circumstance.
Highest Quality of Care
At all times, to ensure the highest standard of care and to adapt and respond to the client’s changing needs.
Reliability and Punctuality
At all times, to adhere to the client’s schedule to make the caring experience a warm and genuine one.
That Something Extra
To be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life.
Embrace Cultural Differences
At all times, to welcome cultural differences, be respectful of race and ethnicity, to dress appropriately and be respectful of the client’s home and surroundings.
Why Choose Us?
Complete Healthcare Cambridge specialises in providing home care to dependent adults – carefully matching carers to meet the needs of our clients.
Experienced Caregivers
Our compassionate and reliable caregivers are highly experienced and trustworthy.
Personalized Home Care Assessments
Individualised healthcare plans that fit your specific needs.
Continuous Improvement
Ensuring that excellent service is maintained to meet the changing needs and care expectations of our service users.
Positive Recommendations
We are gaining traction through positive and enthusiastic recommendations due to the consistent quality of our services and staff.
Regulated Service
We are registered with the Care Quality Commission (CQC) and work with Social Services Departments and health professionals.
We Care for Our Carers
We understand that our carers will do an excellent job if they are happy and confident in their role and abilities. As such, training is an essential part of our team induction process. We offer all new staff induction training and an annual update course. Additionally, all team members receive specialist training throughout their time with us, and we have a specialist carer support team who offers assistance, advice, and a listening ear to all our carers.
Efficient Response
Complete Healthcare Cambridge has all procedures working efficiently on each client’s behalf thanks to our dependable support staff. Once we have received your request, we can begin working for a client within 24 to 48 hours’ notice.
Ready To Get Started?
We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.